LitCommerce User Guide

Welcome to LitCommerce! The purpose of this guide is to help you fully understand the LitCommerce app and effectively manage all aspects of your multi-channel business by making the best use of our built-in features.

Inventory Synchronization

Inventory sync is one of the best features to help you sell on multiple marketplaces and manage everything from one dashboard.

With inventory sync turned on, LitCommerce will automatically update the inventory quantity on your sales channels to match with the quantity in your LitCommerce central catalog. This way you can always display the correct quantity for every product to avoid overselling. However, you should note that the synchronization doesn’t work the other way around. If you update the inventory quantity directly on the sales channels, the changes will not appear in your LitCommerce account.

You cannot make changes to the quantity in your LitCommerce central catalog as well. If you want to modify the quantity, please go to your Main store account and adjust the quantity there. After that, LitCommerce will update in the central catalog to match with the quantity in your Main store catalog. Don’t worry! If you have any orders on a channel, the quantity for the products in the LitCommerce central catalog will automatically decrease according to the amount ordered.

In order for the synchronization to work properly, your listings must be linked to an existing product in the LitCommerce central catalog. See how to link your products.

How to enable inventory sync

To enable inventory sync, from the main dashboard, choose the sales channel you want, and then click Channel settings.

From there, you can see the Inventory section.

Click on the switch next to Inventory Sync to turn on this feature.

After that, click on Save Settings from the bottom of the page to save any changes you've just made. And you're ready to go!

Note: You can set rules for inventory quantity on each channel. Rules help you set the maximum quantity displayed on a channel, or show just a percentage of the total available in your central catalog. For more information, please see Price and Quantity rules.

How to set inventory rules

Inventory rule settings are on the same page as price rules. Scroll down further and you can find it in the “Inventory” section. Each channel allows you to set 3 inventory rules:

  • Quantity: This rule lets you send only a certain percentage of current in-stock items to that particular channel.
  • Maximum Quantity: This rule allows you to set the maximum quantity displayed on a channel.  This is a useful technique to create scarcity in your listings, hide how many you actually have from other sellers, and get around some channels’ selling limits such as eBay.
  • Minimum Quantity: Setting a minimum number means that LitCommerce will display a minimum of X units no matter how many products you have in your central catalog. For example, if your available quantity drops to 0, but you have a minimum quantity rule of 5, LitCommerce will preserve your listing quantity at 5.
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