When Shopify Deleted Her Entire Catalog, LitCommerce Still Had It: How Many Traditions Saved Her Store
A Shopify settings error wiped every product from Marion Irwin’s store. Because her ~10,000 listings were stored and synced in LitCommerce, Many Traditions didn’t lose its catalog — or its channels.
The seller
Marion Irwin runs Many Traditions on her own. The shop offers handkerchiefs and unique coffee mugs, and more recently art prints made from her original watercolor paintings — work she paints to reflect peace and joy. She started on Shopify and expanded to reach buyers on eBay, Walmart, and TikTok Shop.
The challenge
Every online seller’s worst day is losing their catalog. For Many Traditions it happened: a Shopify settings issue deleted all of her products at once. For a one-person shop with around 10,000 listings built up since 2023, rebuilding that catalog by hand would have meant re-entering thousands of items — the kind of setback that can end a small store outright.
The solution with LitCommerce
Because Marion managed her listings through LitCommerce, her full catalog was already stored in the app and kept in sync across her channels — independent of what happened inside Shopify.
When Shopify wiped her products, her listings weren’t gone: they lived in LitCommerce and stayed connected to eBay and her other marketplaces. LitCommerce’s support team helped her through the recovery, which is why she singles out both the app and the support in her review.
The results
Many Traditions came through a full Shopify catalog deletion without losing its business. Roughly 10,000 listings remained intact in LitCommerce and synced across eBay, Walmart, and TikTok Shop, and the store — run by one person since January 2023 — kept selling. In Marion’s words, LitCommerce helped her save her store.
“Great app and great customer support. It helped me to save my store by having all of my listings stored in the app, while Shopify settings ruined it (deleted all of my products). Thank you so much! And of course, great app to sync with eBay!”
Keep your catalog safe across every channel
LitCommerce stores and syncs your listings across 10+ marketplaces from one dashboard, with a 15-minute sync cycle and near-24/7 human support. Start a 7-day free trial at LitCommerce.