Professor Nigel’s Cut a Multi-Week Sync Setup Down to Just Two Days

Professor Nigel’s expected a multi-week setup to sync Shopify, Reverb, and eBay — LitCommerce got inventory synchronized across all three by the end of day two.

The seller

Joshua Milne runs Professor Nigel’s from Shopify, selling on eBay and Reverb, where the Reverb integration is essential to the business.

The challenge

Having tried competing integration apps that cost more time than they saved, Joshua was hesitant to invest in another one. As a small team, Professor Nigel’s also needed sales metrics and inventory consolidated in one place to scale, rather than tracked separately across every channel.

The solution with LitCommerce

Professor Nigel’s set up LitCommerce by spending its first day learning the platform’s flow and UI, building templates for each sales channel (especially categories and shipping profiles), and publishing a small test batch of listings to validate the integration on each channel separately before syncing everything.

LitCommerce’s ability to link products to listings already posted on Reverb and eBay cut down the setup effort considerably, and the team used LitCommerce to tailor listing titles and descriptions per channel faster than doing it manually. When support was needed, rep Pauline was responsive and helpful.

The results

Professor Nigel’s had inventory synchronized across Shopify, Reverb, and eBay by the end of day two, well ahead of the multi-week process Joshua had anticipated. Inventory and orders across all sales channels now update and feed back to Shopify near-instantly, consolidating sales metrics in one dashboard and letting the small team scale in ways that weren’t previously possible.

“LitCommerce is the real deal when it comes to marketplace integration. Reverb integration is essential for our business, but having seen and tried competing integration apps which cost me way more time than they saved, I was hesitant. However, LitCommerce has made the setup and inventory sync process as pain free as possible. As a major bonus, the support team is fantastic — kind, helpful and responsive when needed (thanks Pauline!).”

“We now have near instant update of inventory and all orders across all sales channels feeding back to Shopify. This is a HUGE win and timesaver for us as well as consolidating all of our sales metrics in one dashboard on Shopify. We had our inventory synchronized across Shopify, Reverb, and eBay by the end of day two. I was anticipating a multi-week process.”

— Joshua Milne, Professor Nigel’s (See full review on Shopify)

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