Johnny Sluyter, the owner of House of Hauntz, hails from Englewood Cliffs, New Jersey, just outside New York City. For the past 14 years, he has been passionately building his business, which specializes in Halloween decorations, animatronics, masks, and party supplies. House of Hauntz sells its products across multiple channels, including eBay, Amazon, Walmart, TikTok, and its direct website. In June 2023, John began using LitCommerce to manage his multi-channel sales.

Challenges

Before adopting LitCommerce, John faced significant challenges in managing inventory across these platforms. Tracking stock levels and ensuring accurate listings were time-consuming tasks prone to errors. The manual process of updating each sales channel led to inefficiencies, resulting in frequent issues like overselling and underselling. This constant struggle to find solutions took valuable time away from growing the business.

Solution

John chose LitCommerce for its seamless integration capabilities that promised to simplify multi-channel management. The platform’s user-friendly interface and comprehensive features stood out compared to other options, making it the ideal choice for House of Hauntz. Since implementing LitCommerce, John’s inventory management has become much more efficient.

Outcome

With LitCommerce, House of Hauntz has experienced a significant reduction in errors, leading to improved customer satisfaction. The time saved on manual updates has allowed John to focus on expanding the product range and reaching new markets. LitCommerce has proven to be a game changer, streamlining processes and helping the business scale up effectively. While John is thrilled with the impact of LitCommerce, he hopes to see an integration with another third-party platform, Mercari, in the future. Overall, LitCommerce has been an invaluable tool in House of Hauntz’s growth journey, and John is excited to continue using it as the business expands further.