Contact LitCommerce

Our team are here to answer any questions you may have regarding sales, technical support, partnership or any other matters. Or if you have any feedbacks about our new solution, feel free to share with us.

Usage Docs

Document is designed to equip you for a seamless experience using LitCommerce

More Details

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Our team is available most time both on the website and software interface to reply to your messages. Please open chat with us via the Chat button in the bottom right conner of the page.

Email Us

If you have any matters, feel free to drop us an email. Our support team will get back to you soon as possible.

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Frequently Asked Questions

Not seeing your question listed here? Contact Us for the quickest answer!

What is multichannel selling?

Multichannel selling refers to the process of listing and selling products on multiple sales channels. This model utilizes an integration of your own website, eCommerce marketplaces, mobile apps, and/or stores.

In addition to offering customers a wider range of shopping options, multichannel selling allows retailers to take the most advantage of all selling opportunities to develop beyond their main channel.

How many marketplaces does LitCommerce support?

Recently, LitCommerce supports 15 main marketplaces integration: Amazon, Etsy, eBay, Walmart, Wish, Google Shopping, Facebook, Bonanza, Sears, Shopee, TiktokShop, Reverb, OnBuy, NewEgg, Catch. However, LitCommerce team is developing more apps that integrate with more marketplaces. Chat with us to get more updates on multichannel eCommerce solutions.

How can I get support from LitCommerce?

We have compiled various detailed resources about multichannel eCommerce including the usage docs, the FAQs, the blog, and the video tutorials which can assist you throughout your integration process with LitCommerce.

For quick and direct response, please reach out LitCommerce Support Team via live chat. We will be able to provide immediate responses to your inquiries.

Note: We do not support via social networks such as Facebook, LinkedIn, Twitter,…

Does LitCommerce support CSV or Excel or XML files integration?

Yes, LitCommerce offers CSV files importing service where we will import your CSV files to multiple channels automatically and accurately.

Chat with us so we can understand your needs better and help you achieve your goals at your convenience.

What is LitCommerce for?

LitCommerce is a multichannel selling tool that assists you in listing and selling your products on multiple online marketplaces such as Etsy, eBay, Walmart, Wish, and more!

Is LitCommerce free?

Yes, LitCommerce’s multichannel listing tool is FREE when you have under 20 listings without Price/Inventory/Order sync.

To experience more, LitCommerce will unlock the advanced features: price, inventory, and orders sync.
– Starter: With under 500 listings, you need to pay $29/month with monthly plan and $20/month with yearly plan.
– Basic: With under 1,000 listings, you need to pay $49/month with monthly plan and $34/month with yearly plan.
– Standard: With under 2,000 listings, you need to pay $69/month with monthly plan, $48/year with yearly plan.
– Plus: With under 5,000 listings, you need to pay $99/month with monthly plan, $69/year with yearly plan.
– Advanced: With under 10,000 listings, you need to pay $149/month with monthly plan, $109/year with yearly plan.
– Enterprise: With over 10,000 listings, you should contact us for more consultation.

Does LitCommerce provide any other services?

Currently, LitCommerce only provides multichannel selling solutions.

However, our community, including LitExtension and Litos, will offer you additional services such as Shopping Cart Migration Solution, Shopify store development services, and more to enhance your experience with LitGroup. Chat with us to receive detailed advice on our services.

Is there any limit to the number of products/orders that can be synced?

There is NO LIMIT when syncing products and orders when using LitCommerce’s multichannel integration app. However, there will be a maximum number of synced products on each Subscription Plan. Additionally, LitCommerce will sync all of your new products and orders every 15 minutes.

LitCommerce now offers 7 Subscription Plans that limit the number of products you can sync:
– Free: <20 listings
– Starter: <500 listings
– Basic: <1,000 listings
– Standard: <2,000 listings
– Plus: <5,000 listings
– Advance: <10,000 listings
– Enterprise: If you have more than 10,000 listings, please contact us for further consultation.

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