Contact LitCommerce

Our team are here to answer any questions you may have regarding sales, technical support, partnership or any other matters. Or if you have any feedbacks about our new solution, feel free to share with us.

Usage Docs

Document is designed to equip you for a seamless experience using LitCommerce

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Chat With Us

Our team is available most time both on the website and software interface to reply to your messages. Please open chat with us via the Chat button in the bottom right conner of the page.

Chat with us

Email Us

If you have any matters, feel free to drop us an email. Our support team will get back to you soon as possible.

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Frequently Asked Questions

Not seeing your question listed here? Contact Us for the quickest answer!

What are the available methods to contact LitCommerce?

You can reach LitCommerce through:

Live Chat: Accessible via the chat button on their website.
Email: Send inquiries to their support team via [email protected].
Helpdesk: Explore resources at their Help Center.
Social Media: Connect on platforms like Facebook and LinkedIn.

What are the live chat support hours?

We are available at the following times (GMT+7):

Monday: 04:00 – 24:00
Tuesday – Saturday: Available all day except from 02:00 – 04:00
Sunday: 08:00 – 24:00

How quickly can I expect a response via live chat?

LitCommerce strives for prompt responses, aiming to provide immediate assistance during support hours.

Is support available on social media platforms?

While LitCommerce maintains a presence on platforms like Facebook and LinkedIn, direct support is primarily provided through live chat and email.

Where can I find self-help resources?

LitCommerce offers a comprehensive Help Guide resources with articles, tutorials, and FAQs.

Does LitCommerce offer a free trial for testing the tool?

Yes, LitCommerce provides a free trial 7-day that allows users to test the tool without any cost.

Are there video guides available to help users learn how to use LitCommerce?

Yes, LitCommerce offers video tutorials to assist users in understanding and utilizing the platform effectively.

How do I provide feedback or report issues?

Feedback and issues can be submitted through the live chat feature or by emailing the support team.

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